[Phrases] Useful Telephone Phrases!

Hey guys! Let’s check the answers to the last episode at first :

Well, you know there was no practice in the last episode, but I suggested you take a good rest, because a short rest is for moving farther. Did you?


communication-contact-conversation-33999.jpgToday we’re gonna learn some phrases for (formal) phone calls in English. If you are working for a multinational company or traveling abroad, it would be common to speak English over the phone.

1. If you are the caller

  1. Hello, I would like to speak to …(somebody)
  2. I’m calling from …(your company)
  3. I’m calling on behalf of …(somebody or your company)
  4. I’m calling concerning …
  5. May I leave a message for him? (If you can’t speak to who you want to)

adult-businessman-communication-374008.jpg2. If you are answering a call

  1. Hello, how can I help you?
  2. Hello, where are you calling from?
  3. Would you like to leave a message?

3. How to ask to hold

  1. A moment please?
  2. Could you hold on please?

4. How to politely give negative information

  1. I’m afraid …
  2. I’m sorry …

Examples:

– I’m afraid he is not available.

– I’m afraid you’ve got the wrong number.

5. How to deal with connecting problems

  1. I’m afraid I can’t hear you.
  2. Sorry, I’m in the subway, and the signal is not so good.

6. How to leave messages

  1. Can I leave him a message?
  2. Could you pass on a message for me?
  3. Could you ask him to …?
  4. Could you tell her that …?
  5. Just let him know…
  6. Please make sure …

7. End 

  1. Is there anything else I can do for you?
  2. No, that’s all. Thanks for you help.
  3. Thanks for calling. Have a nice day.

Practice:

You make a call to U-Dictionary.

Fill the blank spaces.

– Good morning, U-Dictionary. How can I help you?

-(1) ___________________. (You want to speak to Tony Stark)

– I’m afraid he’s not available right now. Should I get him to call you back later?

-(2) ___________________. (You want to leave a message)

– Of course.

-(3) ___________________. (You want Tony Stark to know that you will be the New Iron Man)

Popo截图201952217121.png

– Very well. Anything else?

-(4) ___________________. (You’re ending the call)

– Thanks for calling. Have a nice day!

Look forward to your reply!

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39 Comments

  • 1:Hello, I would like to talk to Tony Stark.
    2:May I leave a message for him.
    3:I would like to tell him that I will be the new Iron Man.
    4:No, that’s it. Thanks for your kind help.

    Reply
  • Hello o can I talk to tonny
    Can u pass on a message
    Inform him that I will be the next iron man
    No that’s all thank for helping

    Reply
  • Hi there, can I have a talk with Tony Stark?
    Oh sorry to know that. Well, can you pass a message to him?
    Oh thanxs, I hope you will Inform him that I will be the new iron Man, Bye!

    Reply
  • I didn’t see the fourth one
    That’s all, don’t forget to inform him.
    Bye!

    Reply
  • I would like to speak with Tony Stark
    Yes, Can I leave a message for him?
    Please, tell him that I will be the new Iron Man
    No, that’s all

    Reply
  • 1 hello, I would like to speak to Tony Stark.
    2 May I leave a message for him?
    3 Could you pass on a message for me that I am going to be the new Iron Man?
    4 No that’s all. Thanks for your help.

    Reply
  • 1. I would like to speak to tony stark
    2. Can i leave a message for him?
    3. Just let him know if i will be the new iron man

    Reply
  • Good morning can i speak to tony stark
    Can i leave a message for him
    You just tell him that im a new iron man
    No that’s all thank you

    Reply
  • 1)Good Morning, May I speak to Tony Sparker please.
    2) Sure! Can i leave him a message for now?
    3) please just let him know that i’ll be the next iron man & i’ll tell him the details when he calls me back.
    4) No, thats all. Thankyou for the help.

    Reply
  • 1) i would like to speak to tony stark.
    2) can i leave him a massage?
    3)i just want tony stark to know that i will be the new iron man
    4)no, that’s all. Thanks for you help.

    Reply
  • 1. Hello, I would like to speak to Mr. Stark
    2. Can I leave him a message?
    3. Please tell him that I’m afraid, I would be the next iron man, because I am more powerful than him.
    4. Thats all, thank you. Have a nice day!

    Reply
  • Hello, I would like to speak to tony Stark.
    Can I leave him a message?
    Hey,Tony I will be the new iron Man.
    No, that’s all
    Thanks for your help

    Reply
  • 1 hello i would like to speak to tony stark
    2. May i leave a message
    3. I would like to tell him that i will be the new iron men
    4. No ..Tata

    Reply
  • 1. Hello, I would like to speak to Tony Stark.

    2. Could you pass on a message for me?

    3. Let him know that I’ll the new Iron man.

    4. No, that’s all. Thanks for you help.

    Reply
  • 1) Hello, I would like to speak to Tony stark
    2) can I leave a message for him?
    3) I would like to inform him that I will be the new
    iron Man
    4) No, that’s all. Thanks for your help.

    Reply
  • I would like to talk to tony stark.
    May i leave a message for him.
    I would like to tell tony stark that i would be a new iron man.
    No, that’s it.Thanks for your help.

    Reply
    • I’d like to speak to Tony Stark
      Can I leave him a massage?
      Hello Tony, Uou must be carrefull I’ll become a New Iron man

      Reply
  • 1. Hello, i would like to speak to Mr.Tony Stark?
    2. Can i leave him a message
    3. Please make sure he know that i Will be the next iron man, ok?
    4. That’s it thank you!

    Reply
  • 1.Hello I would like to speak to Tony stark
    2. Can i leave him a message
    3. I would like to tell him that i will be the new iron man
    4.No,that’s all.Thanks for you help

    Reply
  • 1.H, i would like to take a talk with tony stark?
    2.i have some hectic schedule,may i live a message for him?
    3.could you please tell to him that i will be the new iron man .
    4.No,this is the only thing i wanted to tell him, thanks for your help.

    Reply
  • I would like to speak to MR.Tony Stark
    May I leave a message for him?
    I would like to tell him that I will be the new iron man
    No, that’s it

    Reply
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