Talk: After-Sale Service

换裙子.jpg

男底色.pngCan I help you? 

女底色.pngYes, I have a complaint to make.

男底色.pngWhat’s the problem?

女底色.pngI bought this skirt in your store last week. What a famous brand is that! The stitches are coming off. Anyway, I’d like to ask for a refund for this skirt.

男底色.pngI’m sorry. They are not refundable. But we can exchange it for you, OK?

女底色.pngOK.

男底色.pngWait for a moment. I think we have another one…Here you go. 

女底色.pngBut this one is blue. Mine is red.

男底色.pngSorry, lady. This is the only one we’ve got now. How about we fix it up for you?

女底色.pngThat’s certainly good. When will it be ready?

男底色.pngIt will be ready tomorrow.

女底色.pngThat’s quick.

男底色.pngCome along then and bring this receipt with you. And I am afraid we’ve gonna have to charge you 20 for that.

女底色.pngWhat!

 

Look forward to your reply!

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