/If you don’t understand any word or sentence, you can copy to translate/
Hi, I would like to return this TV.
Sure, do you have the receipt?
Yeah here you go. Actually I also want to return this keyboard.
Ok. May I ask what is the reason for returning these products?
The TV flickers a lot when I am watching a movie and at times the image is not very clear.
I see, and what about the keyboard?
I spilled some coffee on it and now it won’t work.
I am sorry , but we can only exchange or refund defective products, we cannot take responsibility for misuse or damages.
Fine! I don’t know why they make these things so delicate anyways.